Privacy Policy

Last Updated: December 2023

Welcome to MyLaundry.uk. This Privacy Policy is designed to inform you about the collection, use, and disclosure of personal information when you use our services. By using this website or filling out the form, you agree to the processing of your personal data, including your ID documents, business documents, and other verification documents, files or photos with personal data.

1. Information we collect

We collect and process various types of information to provide and improve our services. This includes:

  • Personal Information: Name, contact information, address, payment details, and other relevant details for service delivery.
  • Usage Data: Information about how you use our website and services.

2. How we use your information

We use the collected information for the following purposes:

  • To provide and maintain our services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features.
  • To provide customer support.

We will not share your ID documents with third-party companies, but will only use it for the verification process. This ID information or documents may only be shared with insurance companies, government institutions, police, or other companies that may assist us in providing services to you. We can retain this information until we have completed providing service to you or for a reasonable period after that. We can delete your personal data upon your request.

3. Cookies, advertising, and analytics

We use cookies, online advertising, and online analytics to enhance your experience on our website. These technologies collect information about your browsing habits and help us improve our services. You can manage your cookie preferences through your browser settings.

4. Data security

We take the security of your information seriously. We use HTTPS and SSL technology to encrypt data during transmission. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Third-party services

We may employ third-party companies and individuals for various reasons, including analytics, advertising, and payment processing. These third parties have access to your information as needed to perform their functions but are obligated not to disclose or use it for other purposes.

6. Your choices

You have the right to access, correct, or delete your personal information. You can also opt-out of certain data collection by adjusting your browser settings or contacting us directly.

7. Changes to this privacy policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the last update will be modified accordingly. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.

8. Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].